Secure Payment Policy

At Pak Game Shop, we want every customer to shop with confidence. We use secure payment practices and reasonable security measures to help protect your payment and personal information throughout the ordering process.

1. Available Payment Options

We provide several convenient payment methods for our customers in Pakistan, including:

• Visa

• MasterCard

• JazzCash

• Easypaisa

• Bank Transfer

Payment options may vary depending on the order, product, or availability of the payment service.

2. Secure Checkout

Our website uses SSL/HTTPS encryption to help protect information transmitted between your device and our website.

When you enter personal or order-related information, appropriate security measures are used to reduce the risk of unauthorized access.

3. Card Payment Security

For payments made using Visa or MasterCard, payment processing may be handled through an authorized payment gateway or payment service provider.

Pak Game Shop does not intentionally retain complete card information such as your full card number or CVV on our website.

Your card payment may be subject to additional verification by the payment provider or your bank.

4. Order Verification

To protect our customers and prevent unauthorized orders, Pak Game Shop may verify certain orders before dispatch.

Our team may contact you through:

• Phone call

• WhatsApp

• Email

Additional verification may be required for certain transactions, particularly where unusual activity or payment-related concerns are identified.

5. Fraud & Unauthorized Transactions

We take fraudulent transactions seriously.

Orders may be delayed, placed on hold, or cancelled if we identify information that appears suspicious, inconsistent, unauthorized, or potentially fraudulent.

Where necessary, we may take appropriate steps to protect our business, customers, and payment partners.

6. Payment Confirmation

An order is considered ready for processing only after the required payment has been successfully received or confirmed.

For Bank Transfer, Easypaisa, or JazzCash payments, customers may be asked to provide a payment confirmation or transaction reference so that our team can verify the payment.

7. Customer Responsibility

Customers are responsible for ensuring that the payment information they provide is accurate and that they are authorized to use the selected payment method.

Never share your:

• OTP

• ATM/debit/credit card PIN

• CVV

• Online banking password

• Payment account password

with anyone claiming to represent Pak Game Shop.

Pak Game Shop will not ask customers to share their banking passwords or OTPs through WhatsApp, phone calls, or email.

8. Payment & Personal Information

We take reasonable measures to protect customer information used during the purchasing process.

Your information may be used when necessary to:

• Confirm your payment

• Process your order

• Arrange delivery

• Provide customer support

• Prevent fraudulent activity

• Process refunds where applicable

We do not sell customer payment information to third parties.

9. Payment Problems

If your payment has been deducted but your order has not been confirmed, please contact us with your:

• Order number

• Name

• Payment method

• Transaction/reference number

• Payment date and amount

Our team will review the payment and assist you with the issue.

10. Contact Pak Game Shop

If you have any questions regarding payments or payment security, please contact us:

Website: pakgameshop.com
Email: contact@pakgameshop.com
Call & WhatsApp: +92 331 8944964

Pak Game Shop
Karachi, Pakistan